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About Us

As the young, dynamic and competent PCI Diagnosetechnik team, we take care of tens of thousands of customers in the German speaking world, all from our location in Riedenburg, Germany. No matter if it’s workshops, schools, offices or private individuals – we will help you in word and deed.



Andrea Häckl

Accounting & Office Management

As a trained office administrator and all-rounder, she supports the entire team, takes care of the books and the sales. She will also gladly assist you with your product-related questions.

Bernhard Kraus

Service Technician

As a teenager, he started working on vehicles in workshops after school and learned the automotive trade from scratch. As an automotive master engineer and a management expert he assists our team and will readily help you with any technical problems.

Christine Müller


No matter if your packages are big or small, light or heavy – our shipping queen handles them all with ease. She always takes good care of your orders, so they arrive in your hands as quickly as possible.

Josef Wittl


After his successful apprenticeship to become an IT specialist for appliance development, our computer whiz now convinces with his skill in program development and web design.

Andre Gruschke

Repairs & Production

He’s the one in charge of our production department and has been with the team for many years. He takes care of repairs and production and will offer support for your technical problems.

Ricarda Maier

Production & Shipping

She takes care of various production tasks when manufacturing our VCDS diagnostic systems, supports our shipping department whenever necessary and is responsible for article maintenance in our online shop.

Magdalena Müller

Translation & Office Management

Since July 2019, she supports the team as both a trained foreign language correspondent and office administrator. So she’s not only responsible for translations like this one but also takes care of internal company affairs.

Andreas Vetter

Chief Executive

He established the PCI Diagnosetechnik GmbH und Co. KG in 1999 and has been the boss ever since. Thanks to his many years of experience in the automotive trade, the start-up grew to be one of the world’s biggest distributors of Ross-Tech LLC. as well as Germany’s top seller of VCDS diagnostic systems.



The older and slightly deaf dachshund mix is a sleepy lady who sometimes snores away. We sometimes give her an additional treat when she uses her puppy eyes.



This playful Labrador mix is quite energetic and sometimes has his “5 minutes”. Since he loves to eat a lot, you can regularly find him waiting in front of the kitchen door.



The gray German Shepherd has large, brown eyes with which he is always looking for her next playmate. It doesn’t matter what – balls, stuffed animals or ropes – as long as someone plays with her.



The Great Dane is, as it is difficult to overlook, our largest team member. But we don’t let her size fool us and affectionately call her big baby.



The super sweet and – admittedly – super small Bolonka Zwetna has taken our hearts by storm. The black fuzzy head regularly tears through the offices and keeps the other dogs on their toes.