No warehousing: You can save space and don’t have to store the wares at your premises
Simple expansion of your product portfolio: With new, high-quality products
Just-in-Time delivery: Our products are always available from stock right away
Support: We will gladly assist you if there are any problems or questions regarding our products
Increase your reach: As a dropshipping partner, we will promote you as our retailer
Become a part of our dropshipping network and profit from new, high-quality products at trade prices!
Will I receive product information like descriptions, photos and prices?
How can I initiate a dropshipping order?
Who can I turn to when ordering problems occur (wrong delivery, transport damage, etc.)?
We exclusively ship with insurance. Furthermore, our outgoing goods are under video surveillance to avoid any problems afterwards. Should any problems occur despite this, please let us know via our contact form.
Which conditions apply when I order from you?
The discount tiers are dependent on the respective number of sold products. If you cross a certain number of orders, you will progress to the next higher discount tier. You can check your currently applied conditions as well as sale prices directly, when looking at the respective article in our online shop if you are logged in to your account.
I require technical support for one of your products. Who can I turn to?
Our support team will gladly assist you with technical questions. Please contact them using the contact form.
Are orders abroad possible?
Yes. With the help of our shipping cost table, you can check which countries we ship to. If a country of destination that you would like to ship to is not listed, please contact us using the contact form.
How are turnover tax-exempt shipments deducted, for example to companies abroad?
In this case, your customer will pay you the tax rate of their respective country of destination. You will then receive your invoice with the current (German) turnover tax rate from us. The resulting price difference (the turnover tax you paid) will be transferred afterwards. Please also consult your tax advisor or contact our accounting department.
Will there be shipping costs?
Due to the fact that the majority of orders are individual orders, we have to charge shipping costs for them. If however, the purchasing quantity is higher or you are already in a better discount tier, you can take advantage of free shipping within Germany.
What exactly does the end customer receive? What is the scope of delivery?
Since these are your customers, dropshipping orders are always delivered neutrally. This means that neither the packing material, nor the content of the package will make it possible to conclude that we are the sender. For this reason, we will simply transfer the shipping details, like the shipping confirmation including the tracking number to you, so you can send the information to your end customer.
Who can the end customer turn to in case of technical questions or problems with the order?
Since the end customers purchase the wares from you, you are the first point of contact for your customers in case of problems with the delivery of wares or technical questions. The next point of contact is our customer support / technical support. You can reach it through our contact form.